MCNS Sucess Stories

We have been in the business for many years...

MCNS has successfully undertaken and delivered an integrated CRM Solution based on Microsoft Dynamics CRM (on-premises) for ICT-Center AG Data Center in Zurich, Switzerland. MCNS provided consultancy, setup, customization, software development, integration and support services and deployed a solution covering not only the CRM processes within ICT-Center, but also the daily operations and billing processes within the company.

The solution deployed covers the following:

  • Presales Support
  • Customer Management
  • Marketing Activities
  • Contracts Management
  • Billing
  • Assets Management
  • Maintenance Scheduling
  • Data Center Rooms Management
  • Racks Management
  • Lines Management
  • Power Supply Management and Automated Measurements
  • Customers Portal
  • Reporting
  • Workflows for the automation of everyday activities
  • SharePoint Integration