MCNS provides an overall solution for Telecom operators, seamlessly integrated with Softswitch technologies, facilitating Telecom Services, Subscribers, Business Partners and Corporate Personnel.
Our solution offers:
- Telecom Services On-line Management
- Subscriber – Customer Management
- Telecom Billing System
- Telecom Infrastructure & Subscriber Monitoring
- Business Partners/ Wholesalers Extranet
… and all these in a Ubiquitous Web-based Access manner
The supported subscibers' services are:
- Subscription based telephony
- Different rate/ minimum charge subscription choices
- Carrier preselection management
- Discount facilities management
- Prepaid subscriber management
- Prepaid Card telephony
- Rate based versions for prepaid cards
- Time based versions for prepaid cards
- One free call promotion prepaid cards
- Internet Service Providing support (if available in the carrier)
- Internet Access subscription management
- Discount facilities management
- Packet Offer management
- Non-telecommunication services packet offerings management (e.g. telephone set etc.) that can be assigned to a subscriber
- Other Telecommunication Services management
- IVR based services management
The solution can be deployed in a scalable manner supporting the following modules:
- Application Forms Management
- Subscribers Management
- Customer Care – Helpdesk
- Debt collection management
- Customer Document Management
- Prepaid Cards Management
- Bills issuing
- Bills Management
- Mass Bills Production/ Printing
- Call Rating/ Charge Management
- Telecommunication Facilities Graphical Statistics
- Business Partners Management
- Analysis & Statistical Reporting Module